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  4. Contact Us | Ford? Customer Service, Help & Live Chat | Ford.com

    Get help when you need it most. We're here 24/7/365. (800) 241-3673

    Contact Us

    At Ford Motor Company, your satisfaction is important to us. We're here to help.

    FORD MOTOR COMPANY

    (800) 392-3673

    Social Media

    Ford Service - Twitter
    Monday-Friday 9:00AM-7:00PM Eastern Time
    Saturday 9:00AM-5:30PM Eastern Time
    Sunday Closed
    Ford Credit
    Monday-Friday 9:00AM-7:00PM Eastern Time
    Saturday 9:00AM-5:30PM Eastern Time
    Sunday Closed
    Lincoln
    Monday-Friday 9:00AM-7:00PM Eastern Time
    Saturday 9:00AM-5:30PM Eastern Time
    Sunday Closed
    Ford Service - Facebook
    Monday-Friday 9:00AM-7:00PM Eastern Time
    Saturday 9:00AM-5:30PM Eastern Time
    Sunday Closed
    Youtube

    Phone

    Give us a call. For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. This applies to all contact centers.
    Ford United States
    Monday-Friday 8:00AM-8:00PM EST
    Saturday  Closed
    Sunday Closed
    Ford Credit Customer Support
    Monday-Friday 7:00AM-8:00PM CT
    Saturday 7:00AM-5:00PM CT
    Sunday Closed
    Ford Roadside Assistance
    24/7, 365
    Lincoln Concierge United States
    24/7, 365

    Mail

    If you prefer to send letters by post, our mailing addresses are below.
    Ford Motor Company
    Ford Motor Company
    Customer Relationship Center
    P.O. Box 6248
    Dearborn, MI 48126
    Ford Credit
    Ford Credit
    P.O. Box 542000
    Omaha, NE 68154

    Location unaware

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